Each Venturo timepiece is warranted against manufacturing defects for 12 months from its date of purchase.
For every valid warranty claim we will, at our discretion, repair or replace the item or, if that isn't commercially reasonable, issue you a refund.
For valid warranty claims made within 30 days upon receipt, shipping costs will be borne by us. For other claims the cost of shipping your item to us will be borne by you.
The warranty is not extended to natural markings e.g. on leather, and doesn't cover damage that in our opinion is caused by wear and tear, surface treatment, accident or mishandling. The warranty also doesn't cover instances where the straps are too short or too long for your wrist.
The warranty will be void if the item was handled differently from the instructions in the user manual or by an unauthorised third party.